Airtel users have reported experiencing network issues, specifically with eSIM activation and network bar visibility. Many users have described a scenario where they successfully activated their Airtel eSIM and can make calls and use data, but the network bars are missing from their phone’s display. This problem seems to affect various iPhone models, including iPhone 15 and iPhone 13 Pro. Some users also reported inability to send SMS messages or utilize hotspot functionality after switching to an eSIM.
Several solutions have been proposed within the Airtel user community. One common suggestion is to request a new eSIM from the My Airtel App after the initial activation. Once the new eSIM profile is configured, users are advised to turn off the previous line and delete the original eSIM, which reportedly restores the network bars. Another workaround involves initiating the eSIM activation process again through the Airtel Thanks app. Some users found success with this method after encountering issues with the initial setup. A user reported that reactivating the eSIM process through the Airtel Thanks app resolved the missing network bars issue after two days without signal.
Rebooting the device after installing a new eSIM is also recommended to potentially resolve the issue. A step-by-step solution suggests converting the physical SIM to eSIM, waiting for SMS service activation, requesting and installing a new Airtel eSIM for the same device, and finally rebooting the device. One user suggests ensuring your email is linked to your Airtel account to resolve the missing network bar issue. They recommend registering and verifying your email within the Airtel app, then repeating the eSIM activation process.
Another user recommends ignoring the “eSIM detected transfer eSIM to new device” pop-up in the Airtel Thanks app during the eSIM activation process. Instead, select “eSIM for this device” and proceed with a new request. This workaround supposedly resolves the network bar issue after SMS service is activated. A more detailed solution outlines accessing the “Upgrade to eSIM” option within the Airtel Thanks app’s shortcuts, then selecting the “eSIM for this device” option and requesting a new eSIM using the EID found in the device’s settings. Users should then wait for setup completion and add the new eSIM through their mobile service settings.
